•
 For MSSL Consumers
~ Services
~ Electricity Bill for MSSL Consumers & MSS Charges
~ Transmission Loss Factors
~ Application Forms
~ Vesting Contracts
•
•
 For Retailers Only

•
 SP Services' Customer Services Online
•
 Singapore Power Ltd
•
 Energy Market Authority
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•
 National Climate Change Committee
Have a query or a feedback on our service? We would like to hear from you. You may also submit a query online here.
Enquiries on Market Support Services 1800-233 8000
aboutMSSL@singaporepower.com.sg
General Enquiries on Utilities 1800-222 2333
spservices@singaporepower.com.sg
Enquiries on SP Services Online Registration 1800-222 2333
csonline@singaporepower.com.sg
Automated Enquiry Service for Utilities 1800-2222 333
SP Services Ltd
111 Somerset Road #06-01 Singapore 238164		 6823 8888
spservices@singaporepower.com.sg

Customer Service Centres Opening Hours
Customer Service Centre (HQ)
111 Somerset Road #01-10,
Singapore 238164		 Mon to Fri : 8am to 6pm
Sat : 8 am to 1pm
Sunday closed
Customer Service Centre (Woodlands)
900 South Woodlands Drive #02-06
Woodlands Civic Centre,
Singapore 730900		 Mon to Fri : 8.30am to 5pm
Sat : 8.30am to 1pm
Sunday closed
Customer Service Centre (HDB Hub)
480 Lorong 6 Toa Payoh
#02-08 HDB Hub
Singapore 310480		 Mon to Fri : 8.30am to 5pm
Sat : 8.30am to 1pm
Sunday closed
Electricity Efficiency Centre
111 Somerset Road #01-08
Singapore 238164		 Mon to Fri : 8am to 5pm
Saturday closed
Sunday closed
Breakdown of Electricity Supply 1800-778 8888 (24 hours)