For MSSL Consumers
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~ Transmission Loss Factors
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For Retailers Only

SP Services' Customer Services Online
Singapore Power Ltd
Energy Market Authority
National Climate Change Committee
Have a query or a feedback on our service? We would like to hear from you. You may also submit a query online here.
Enquiries on Market Support Services 1800-233 8000
aboutMSSL@singaporepower.com.sg
General Enquiries on Utilities 1800-222 2333
spservices@singaporepower.com.sg
Enquiries on SP Services Online Registration 1800-222 2333
csonline@singaporepower.com.sg
Automated Enquiry Service for Utilities 1800-2222 333
SP Services Ltd
111 Somerset Road #06-01 Singapore 238164
6823 8888
spservices@singaporepower.com.sg

Customer Service Centres Opening Hours
Customer Service Centre (HQ)
111 Somerset Road #01-10,
Singapore 238164
Mon to Fri : 8am to 6pm
Sat : 8 am to 1pm
Sunday closed

Customer Service Centre (Woodlands)
900 South Woodlands Drive #02-06
Woodlands Civic Centre,
Singapore 730900

With effect from 11 Jan 2010 (Mon), we will be re-located to:

900 South Woodlands Drive #03-07
Woodlands Civic Centre
Singapore 730900

For Customer Service, including opening and closing of account, you can also contact us at 1800 2222 333, or visit our website at www.spservices.com.sg or email us at spservices@singaporepower.com.sg 

Mon to Fri : 8.30am to 5pm
Sat : 8.30am to 1pm
Sunday closed
Customer Service Centre (HDB Hub)
480 Lorong 6 Toa Payoh
#02-08 HDB Hub
Singapore 310480
Mon to Fri : 8.30am to 5pm
Sat : 8.30am to 1pm
Sunday closed
Electricity Efficiency Centre
111 Somerset Road #06-02
Singapore 238164
Mon to Fri : 8am to 5pm
Saturday closed
Sunday closed
Breakdown of Electricity Supply 1800-778 8888 (24 hours)