The electricity
industry is being restructured with the aim to encourage competition and
provide more customer choices.
As the Market Support Services Licensee (MSSL), SP Services Ltd (a subsidiary
of Singapore Power) is regulated by the Energy Market Authority to provide
services such as consumer registration and transfer, meter reading and meter
data management, retail settlement and billing for consumers and other related
services. Here are some frequently asked questions which we hope you will find
useful as you get ready for a brand new experience of buying electricity.
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| FAQ |
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| Contact
Information
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| For enquiries,
please contact the following: |
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For Market Support
Services matters:
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SP Services Limited
Tel:1800-233 8000 or visit website:
www.mssl.com.sg |
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For regulatory
matters:
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Energy Market
Authority
Tel : 6835 8000 or visit website: www.ema.gov.sg
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For matters
relating to the wholesale market:
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Energy Market
Company
Tel: 6779 3000 or visit website: www.emcsg.com |
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| If you are a retailer consumer,
you may contact your retailer for enquiries: |
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THE
LICENSED RETAILERS
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Retail Company |
Website |
Telephone
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Address |
| 1. |
Keppel
Electric
Pte Ltd |
www.keppelenergy.com |
6278 1800
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1
HarbourFront Avenue
#05-05 Keppel Bay Tower
Singapore 098632 |
| 2. |
Sembcorp Power
Pte Ltd |
www.sembcorp.com |
6822 3293
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Sembcorp Power Pte
Ltd
30 Hill Street
#04-02
Singapore 179360 |
| 3. |
Senoko Energy Supply
Pte Ltd |
www.senokoenergy.com.sg |
6750 0300/ 6750
0333
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111 Somerset Road
#05-06
Singapore 238164 |
| 4. |
Seraya Energy
Pte Ltd |
www.serayaenergy.com.sg |
6363 6688
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1 HabourFront Place
#16-06
HabourFront Tower One
Singapore 098633 |
| 5. |
Tuas Power Supply
Pte Ltd |
www.tpsupply.com.sg |
6838 5565
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111 Somerset Road
#13-06
Singapore 238164 |
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