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| Q1 |
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| Ans |
Master-meter accounts are not contestable unless approval is
given by the EMA. If you meet the contestability criteria and has secured 100%
consent from all your sub-meter accounts (tenants) to buy electricity from a
retailer or through SP Services, you may apply to EMA for contestability. |
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| Q2 |
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| Ans |
The sub-meter accounts will have to close their respective
accounts with SP Services. The landlord and tenants will have to work out their
private commercial arrangement with regards to the payment of electricity
consumption by the tenants. SP Services will no longer bill the sub-meter
accounts. |
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| Q3 |
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| Ans |
The sub-meter account will have to check if they can withdraw
from the arrangement under the commercial agreement made with the master-meter
account and the penalties for breaking the agreement. If they are able to do
so, they can apply to be contestable provided they meet the contestability
criteria. |
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| Q4 |
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| Ans |
If after the master-meter account becomes contestability and
one or more of the sub-meter accounts change his mind and decide to withdraw
his consent, the contestability approval given by EMA will be revoked. This is
because the approval is given on the basis of a 100% sub-meter accounts'
agreement for the landlord to buy electricity en-bloc. In such a case the
landlord together with all the tenants will revert to non-contestable status.
The master-meter and the sub-meters will have to inform EMA and arrange with SP
Services for new non-contestable accounts to be opened. |
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| Q5 |
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| Ans |
The contestable master account must give notice of at least
12 business days to close his contestable account and concurrently apply for
new non-contestable master and sub accounts. |
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| Q6 |
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| Ans |
Consumers with sub-metered accounts who meet all the contestability criteria as
of 1 December 2002 will automatically be classified as contestable consumers in
respect of those accounts. Those who meet the criteria only after 1 December
2002 may apply to SP Services to be classified as contestable consumers.
However, sub-metered consumers who have agreed to buy electricity en-bloc
through their landlord and have closed their sub-metered accounts (regardless
of whether such sub-metered account was contestable or not) will not be
separately considered for classification as contestable consumers, unless they
revoke their consent for buying electricity en-bloc.
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